SALT LAKE CITY (WGNO) —
Overstock.com, Inc. will no longer sell hoverboards on its website. According
to a release on the website, the decision came because of the growing safety
concerns.
“Customer safety is
always our top priority,” said Overstock.com General Counsel and Senior Vice
President Mitch Edwards. “With the continued emergence of news reports
highlighting safety concerns with ‘hover board’ self-balancing electric
scooters, we have made the decision to remove all similar products from our
website as a precautionary measure.”
In the release, the
company said it individually contacted customers who already purchased the
hoverboards. They have been offered the
option to return the item for a full refund if a return is initiated within two
weeks of the notice, or within two weeks of product delivery, whichever comes
first.
“We will continue to
take every measure as this situation unfolds,” said Edwards. “Overstock.com has
always, and will always put the safety of our customers first.”
Stories about problems
with the hoverboards have popped up in recent months. Most recently, a video
caught one catching fire in a mall.
In Lafitte, a family
said an “exploding” hoverboard destroyed their home less than a week before
Thanksgiving.
“It was like
fireworks,” she said, “the middle part of the board–just ‘poof.'” Jessica Horne is the mother of the boy who
owned the hoverboard. She said the fire was so intense that her house was in
flames within minutes. Read more about that fire here.
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